August 20, 2017  
 
Booking Terms & Conditions     
Booking Terms & Conditions

Please read these terms and conditions carefully. Once a contract had been entered into with Catalonia Tours then our Terms and Conditions form part of that contract.

TOUR  PRICES

The tour and travel service prices are based on groups. If the group falls below the minimum number of people then Catalonia Tours reserves the right to cancel that service and offer an alternative service or increase the price on the selected service.


TOUR PROGRAMME & PRE PAID ACTIVITY VOUCHER

The Tour Programme and the Pre Paid Activity Voucher details what the group should accomplish and should not be considered as a contractually binding on the part of Catalonia Tours. Therefore any changes in the itinerary that may be caused by delays, mechanical breakdown, weather, sickness or other unforeseeable circumstance no refund or compensation will be given. It is therefore a condition that when joining the tour or travel service as described in the Tour Programme and the Pre Paid Activity Voucher that you accept that delays and alterations with resulting consequences, comfort or disappointments are possible.


RESPONSIBILITY

Catalonia Tours provides the means of fully insured and licensed transportation and are subject to each contracting agents own Terms and Conditions which can be provided on request. Any other additional services provided are similarly subject to all terms and conditions under which such services are contracted to Catalonia Tours. Catalonia Tours will not be held responsible and or accountable in any way for the theft and or damage in any form of personal belongings either from vehicles owned, subcontracted to a third party, or hired by Catalonia Tours for the purpose of the tours, travel services and during the street walking tours. It is the responsibility of the customer to guard against and take all necessary precautions to prevent loss, damage and or theft of their personal belongings. Baggage is at owner's risk throughout. Catalonia Tours will not offer compensation in this case or accept any liability. It is recommended that customers should take out their own travel, medical and accident insurance.


LIABILITY

Catalonia Tours shall accept no liability for any injury, death, accident, or delay that may be caused by either reason or default of any company, agent or person engaged in carrying our arrangements for the tour or travel services. Furthermore no responsibility can be accepted for any additional expenses incurred by the passengers due to delays, omissions, changes in the schedule, improper documents carried by the passenger, or by any act of government or any authority, strikes, civil disturbances, political unrest, acts of God. It is recommended that customers should take out their own travel, medical and accident insurance.


PAYMENT

Tour and Travel Service fees will be paid 30 days in advance of the departure date. Any additional costs such as, but not inclusive, entrance into museums, featured visits, coffee, lunch and hotel bills will be met by the tour member unless it is stipulated in the Tour Programme or Pre Paid Activity Voucher provide by Catalonia Tours. Catalonia Tours will not be responsible or liable for any additional payments outside of those described in the Tour Programme or Pre Paid Activity Voucher.


AIRPORT & PORT TRANSFERS

If airline flights and or cruise ship (port) arrivals are delayed then we wait until the group has arrived up to a maximum of three hours from the time Catalonia Tours is contracted to arrive. However, there is an hourly charge for the additional waiting time. For each additional hour the cost is 90 euros plus local tax.


REFUNDS & CANCELLATIONS

A 50% refund will be made if cancellations are made in writing 14 days prior to the tour or travel service departure date, thereafter this time 100% of the tour cost is non refundable. No refunds will be made for any unused services.

  

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